FAQs

Dash Water – Water, Bubbles, Wonky Fruit:

• What is Dash Water?
• What do you mean by ‘wonky’?
• If you use real fruit, why is there no sugar or calories?
• Why don’t your drinks have a stronger flavour?
• I can see that Dash does actually contain a couple of calories?

Your Stash of Dash:

• My order says it has been delivered, but I have not received it.
• I have received one parcel, but where is the other?
• My order has arrived damaged, what can I do?
• I am not going to be in to receive my order. How do I receive my order?
• Do I need to refrigerate my stash of Dash?
• I have received an empty can, what should I do?

Ordering Issues? Sorted through the Help Vine:

• My discount code is not working. What should I do?

Subscription Help:

• How do I pause my deliveries?
• Can I get a VAT invoice for my deliveries?
• I’ve accidently signed up for a subscription, how do I cancel?
• Can I change my payment method?