If you attempted to use a discount code which did not work, you can email email@example.com and someone from our team will refund the difference.
Please include the order number and the discount code you were attempting to use.
Please note that many of our discounts are for first time customers and can only be used once. They will not work if you try and use them again.
Sadly we cannot process refunds or returns of whole deliveries.
If you are yet to receive the delivery you can refuse it and it will be sent back to the warehouse, in this case a refund will be issued. However, if you accept the delivery and have the products there is nothing we can do.
Please see our terms and conditions here