How can we help?

  • My friend referral hasn't worked?

      Your referral may be blocked if the following applies: Your referred friend has the same email address as you You referred friend shares the same IP address as you Your referred friend has already made a purchase with DASH Your friend has not used the link that you shared with them You will b...

  • What can I do with my DASH Reward Points?

    Points can be converted into discounts off your next purchase, at any time. 500 Points = you can redeem £5 discount 1000 Points = you can redeem £10 discount 2000 Points = you can redeem £20 discount 3000 Points = you can redeem £30 discount 4000 Points = you can redeem £40 discount 5000 P...

  • Do my DASH Reward Points expire?

    Yes, after 12 months of inactivity on your account. 

  • Is there a limit to the amount of DASH Reward Points I can earn?

      No,the more purchases you make or activities you complete, the more points you can earn!

  • How can I join DASH Rewards?

    Anyone can join. Navigate to Rewards on the website and as soon as you create a DASH account you will automatically start receiving points for purchases, referrals and more!  

  • How do I redeem my DASH Rewards Points?

      Click 'Rewards' in the navigation bar, and Log In to your account: Scroll down to 'How to use your points':     If the "Redeem" button i in Blue then you have enough points to redeem your rewards, if it's in Grey then you do not yet have enough points for this reward.    Click 'Redeem' on the...

  • My DASH Reward Points won't apply to my order: Non Subscriber

      NB: Rewards Points cannot be used in conjunction with Discount Codes   All discount codes need to be applied at checkout unless you are adding to an existing subscription. Add items to your basket  Type in the discount code you would like to use (on mobile select 'Order Summary' at the top ...

  • My DASH Reward Points won't apply to my order: Subscriber

      NB: Rewards Points cannot be used in conjunction with Discount Codes   If you are adding a discount to an existing subscription please follow the steps below: Sign into your account Go to 'Subscriptions' Beneath the products listed in your subscription click 'Add Discount' A box will appear fo...

  • How I can I refer my friends?

    To refer a friend, first login to your account here. Then either: - Click 'Refer a friend, get £20!' in the Navigation Bar.  - Scroll to the bottom of the 'Rewards' Page. - Click the link here.   Add your friend's email address into the box below and share with them via the suggested methods:   ...

  • Why aren't my DASH Reward points showing in my acount?

      To see how many points you have simply log onto your account on our website. Click on ‘Rewards’ in the navigation and your points will display at the top of the page.   If you have completed one of the actions but don't think that you have been rewarded the right points please be aware: When y...

  • How many DASH Reward points do I have?

    To see how many points you have click on ‘Rewards’ on the Navigation Bar. And log into your account:   At the top of the page you will see how many points you have:   If you think you have the wrong number of points, please email help@dash-water.com and include your name, email address (of the...

  • How can I earn DASH Rewards?

      To start earning points you need to create an account, and head to our DASH Rewards Page.  Then there are 7 ways to earn:      Once you have completed an activity, the box will turn green as above.    1. Signing up for a DASH subscription = 2000 points (That's £20!)   2. Referring a friend(s)...

  • What are DASH Reward Points?

    DASH Rewards are our way of saying thank you for being a loyal customer.   You can earn DASH Reward points by purchasing products, referring friends and more!   These points can then be redeemed in exchange for discounts as our way of saying thank you.   500 Points = you can redeem £5 discount ...